New Caney, Roman Forest & Tavola · Home AC & Heat Pumps
AC repair and HVAC service in New Caney, TX
In July 2025 we swapped out a complete heat pump system at a New Caney home, new copper refrigerant lines and a line-set cover included. Roman Forest and Tavola are part of our New Caney work too, and we run all of it out of the shop in Tomball.
- Class A licensed and insured
- No tonnage limits
- Technician-led
- 24-hour service Mon–Sat
New Caney, Roman Forest and Tavola
We work throughout New Caney, Roman Forest and Tavola included. Home base is Tomball (see HVAC service in Spring for that side), and you'll get a realistic arrival window when you call.
West of New Caney, our page on HVAC service in Porter is the one you want. Heading south, there's HVAC service in Kingwood.
Larry Hough owns Velocity Air, and his son Stefin is president. We're insured and carry Class A license TACLA153648C.
- New Caney
- Roman Forest
- Tavola
AC and heat pump repair in New Caney
A heat pump does double duty. It cools in the summer and heats in the winter, so when it struggles you feel it in both seasons. Heat pump or straight AC, we find out what's really wrong by testing the system while it runs.
Then we explain what failed and why, and you see the options before we touch anything. If a repair is a waste of money, we'll say so. If it's the right move, we'll say that too.
Thinking about a heat pump versus gas heat? Our article on gas or electric heat in Houston walks through how we'd decide.
- Heat pump running but not keeping up
- AC blowing warm air
- Ice on the outdoor unit or the lines
- System that won't start, or starts and stops
Recent work in New Caney
That July 2025 job was a complete heat pump system, outdoor and indoor, with new copper refrigerant lines and a line-set cover to finish it off.
Running new lines is part of doing the install right. When we replace a system we want the lines clean, the charge correct and the airflow checked before we call it done. Here's how we plan a system replacement.
Maintenance in New Caney
When you call about your New Caney home, ask about the Velocity Care maintenance plan. It puts a spring cooling visit and a fall heating visit on the schedule every year. Or go ahead and request service in New Caney now.
New Caney HVAC questions
Do you work in New Caney? You're based in Tomball.
Yes. New Caney is part of the Greater Houston area we cover. We're family-owned, insured and Class A licensed (TACLA153648C), and we'll give you a realistic arrival window when you call.
Do you cover Roman Forest, Tavola and the rest of New Caney?
We do, Roman Forest and Tavola included. If you're not sure about your street, ask when you send the request.
My heat pump isn't keeping up. Is it the unit, or something else?
It could be either one. A heat pump that can't keep up isn't always a failing unit, so we test the system under load and check airflow, the electrical side, refrigerant and controls. Then we tell you what we found and what your options are.
When it's time to replace, what does a full system replacement include?
It can include the outdoor unit, the indoor unit, new refrigerant lines where they're needed, and the setup and checks that finish the job. We look at the old system first, size the new one to the house, go over the options with you, and then install it.
Can I get heat pump or AC repair in New Caney on a Saturday?
Yes. Velocity Air is open 24 hours Monday through Saturday for New Caney, Roman Forest and Tavola, and we're closed Sunday.
What does it cost to have a tech diagnose my heat pump in New Caney?
Our residential diagnostic is $89. We waive it 100% when we make the repair or you buy a system from us.
Is there 0% financing for a new heat pump in New Caney?
Yes. Velocity Air offers 0% financing over 5 years, subject to credit approval.
Should I repair my old heat pump or replace it?
A heat pump cools and heats, so it works year-round. If one part failed, a repair often makes sense. If it's older and losing major parts, we'll tell you when a repair isn't worth the money and go over replacement options.
Do you take calls in New Caney on Sundays?
We're closed Sunday. We're open 24 hours Monday through Saturday, and you can send a request online any day.
Request service in New Caney
Heat pump not keeping up, or no cooling at all? Send us a request and we'll call you back.